AI voice agents that answer, qualify and follow up
We design and deploy AI voice agents for customer support and sales calls. They answer from your approved knowledge, log every call and hand over to your team when a person is needed.
What an AI voice agent can handle
The repetitive calls, so your team can spend its time on the conversations that need a person.
Support calls
Answers common questions about timings, published prices, policies and status, at any hour.
Sales qualification
Asks qualifying questions, scores the caller and passes serious leads to sales straight away.
Follow-up calls
Calls back leads who asked for it and reminds people about appointments.
Appointment booking
Books demos, consultations and visits during the call.
Call notes in your CRM
Every call summarised and logged, so nobody types notes after hanging up.
Handover to your team
Transfers to a person with the context, whenever the caller asks or the agent is unsure.
How an AI voice agent works
A voice agent holds a real conversation instead of reading out a menu.
A call connects
The agent answers your business number, or calls back a lead who asked for it.
It listens
The caller's speech is turned into text as they talk.
It works out a reply
An AI model answers from your approved knowledge and the conversation so far.
It speaks
The reply is turned back into natural-sounding speech.
It logs and hands over
A summary goes to your CRM, and a person takes over when needed.
What to plan for
- Languages and accents. Test the languages your callers actually use: English, Hindi, a regional language or a mix.
- Being open. Let callers know they are speaking with an AI assistant, and offer a person.
- Outbound rules. Sales calls must follow TRAI's rules on commercial communication, including Do Not Disturb preferences.
- Recording and data. Tell callers if calls are recorded, and keep only the data you need.
- Running costs. Telephony minutes and AI usage add a cost to every call, on top of building the agent.
Channels
- Website chat
- Voice calls
- Internal tools
From first call to live in weeks
- Day 1
Discovery call
We understand your business, team, goals and operational bottlenecks.
- Days 2–3, free
Scoping
We identify opportunities and design the systems required to solve them.
- Weeks 1–2
Build and test
We build the workflows, agents and integrations, and test them on your real data.
- Weeks 2–3
Deploy and train
We go live, train your team to run it, then refine so the systems keep delivering value.
Questions, answered
What is an AI voice agent?
Software that holds a phone conversation. It turns the caller's speech into text, works out an answer with an AI model, replies in a natural voice, logs the call and hands over to a person when needed.
How is it different from an IVR menu?
An IVR asks callers to press keys and follow fixed menus. A voice agent understands what the caller says in their own words, answers questions and takes actions such as booking a slot.
Will it replace our team?
No. It takes the repetitive calls so your team can focus on the conversations that need a person, and it hands over whenever it should.
Can it speak Hindi and other Indian languages?
Speech models now handle Hindi and several other Indian languages as well as English, but quality varies with language, accent and line quality. We test on real calls in the languages your customers use before going live.
How long does it take to go live?
Our engagements run in four steps: discovery call (day 1), scoping (days 2–3, free), build and test (weeks 1–2), deploy and train (weeks 2–3). We test on your real data before anything goes live.
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How to choose an AI automation agency
Ten questions to ask, including us.
Tell us about your AI ambition
Share a short brief. We'll come back with a tailored plan, indicative timeline and pricing within 24 hours. Your details stay private: no automated sales sequences, only a real human reply.