WhatsApp AI chatbots for Indian businesses
We design and deploy AI chatbots on WhatsApp that answer customer questions, qualify leads and book appointments in seconds, connected to your CRM and the tools you already use.
What a WhatsApp chatbot can handle
Start with one job done very well, then add more once you have read real conversations.
Customer support
Answers repeat questions from your approved FAQs, policies and product details, at any hour.
Lead qualification
Asks a few questions (need, budget, location, timeline), scores the answer and routes good leads to sales.
Bookings
Books site visits, demos, consultations and callbacks without the back-and-forth.
Knowledge base agent
Answers from your documents, so knowledge isn't trapped in inboxes.
Internal helpdesk
Answers your team's questions about policies and processes.
CRM updates
Creates and updates leads in your CRM as the conversation happens.
How a WhatsApp AI chatbot works
Your number is connected to a workflow that reads each message and replies, with your team one step away.
A customer messages you
They write to your business number on WhatsApp.
Your workflow picks it up
The WhatsApp Business Platform passes the message to a workflow, often built in n8n or Make.
AI drafts the reply
An AI model answers from the conversation so far and the knowledge you have approved.
Actions happen
The workflow creates the lead in your CRM, checks a status or books a slot.
People step in
When the bot is unsure, or the customer asks for a person, your team takes over with the context attached.
What to plan for
- Opt-in first. Customers must agree to hear from you on WhatsApp before you message them first.
- Approved templates. Messages your business starts must use templates Meta has approved; within 24 hours of a customer's message you can reply freely.
- Messaging charges. Meta charges for template messages by category (marketing, utility or authentication) and country. Replies inside the 24-hour window currently cost nothing.
- One source of truth. The bot answers only from knowledge you approve, and says so when it doesn't know.
- A clear handover. Decide when a person takes over, during and after office hours.
Channels
- Website chat
- Voice calls
- Internal tools
Workflows built on
- n8n
- Make
- Zapier
- OpenAI and Claude
From first call to live in weeks
- Day 1
Discovery call
We understand your business, team, goals and operational bottlenecks.
- Days 2–3, free
Scoping
We identify opportunities and design the systems required to solve them.
- Weeks 1–2
Build and test
We build the workflows, agents and integrations, and test them on your real data.
- Weeks 2–3
Deploy and train
We go live, train your team to run it, then refine so the systems keep delivering value.
Questions, answered
Do I need the WhatsApp Business API for an AI chatbot?
Yes. The free WhatsApp Business app is for replying by hand. An AI chatbot runs on the WhatsApp Business Platform, Meta's API for businesses, reached directly through Meta's Cloud API or through a Business Solution Provider.
Can the chatbot message customers first?
Only customers who have opted in, and only with message templates Meta has approved. Within 24 hours of a customer's message, the bot can reply freely.
What happens when the bot can't answer?
It says so and hands the conversation to your team with the context attached, so they can pick up where the bot left off.
How much does it cost?
It depends on scope. Share a short brief and we reply within 24 hours with a tailored plan, an indicative timeline and pricing. Scoping is free.
How long does it take to go live?
Our engagements run in four steps: discovery call (day 1), scoping (days 2–3, free), build and test (weeks 1–2), deploy and train (weeks 2–3). We test on your real data before anything goes live.
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WhatsApp AI chatbots: the guide
How they work, the rules and the costs.
Tell us about your AI ambition
Share a short brief. We'll come back with a tailored plan, indicative timeline and pricing within 24 hours. Your details stay private: no automated sales sequences, only a real human reply.